We provide a generous kilometre allowance, with most subscription plans including 385 km per week. You can drive worry-free within this limit.
In the case that you exceed this amount, most customers are charged 30 cents per kilometre over your allowance. You can always find your kilometre allowance details in your contract, as well as on the window sticker located in your car.
How does Karmo calculate and charge for excess mileage?
Instead of waiting for one big charge after you return the car, we spread out any excess mileage fees throughout your booking. If you exceed your mileage allowance by a significant amount (more than $50), we charge in increments of $50 added to your weekly payments.
Can I receive a refund if I reduce my mileage usage?
Absolutely! If your driving decreases and you fall back within your mileage allowance later in your subscription, we’ll refund any excess payments when you return the vehicle or at the end of your booking period.
Will I be notified about my mileage usage and potential charges?
Yes, we believe in complete transparency. You’ll receive communications on Monday mornings notifying you of any mileage excess charges added that week.
What should I do if I’m nearing my mileage limit?
If you’re close to exceeding your mileage allowance, you might consider altering your driving habits to avoid additional charges. Alternatively, you can contact you local Karmo team to discuss options for adjusting your mileage plan.
