EV Subscription FAQs
Are charging costs included in the EV subscription?
Our subscription plans cover a wide range of expenses however charging expenses remain the responsibility of the subscriber. This means that you will need to bear the costs associated with charging the vehicle during your subscription period.
Can I change the type of EV I have on subscription?
We understand that your needs may change over time, and we want to ensure that you have the flexibility to choose a vehicle that suits your preference. That’s why we offer the option to swap or upgrade the make and model of your vehicle at the end of each subscription plan including between EV, hybrid or petrol vehicles.
This means that you can easily switch to a different vehicle that better aligns with your current needs.
Can I charge my EV at home?
You are provided a Type 2 portable charger which has a 5-metre cable length. It charges at 12km driving range per hour of charge at single phase charge of 2kw, 8Amp. It also has a helpful LED display to show time, power and charging status.
If you use a normal 10amp plug expect to charge at a rate of around 10-15 kms per hour. 15 amp plug 18/-25 kms per hour. If you install a wall connector charger it can charge anywhere up to 100kms per hour.
Do I get a charging cable with my EV subscription?
Yes, a level 1 Type 2 portable EV charger with Australian plug comes with your vehicle and allows you to plug your car into a standard power point.
The Type 2 portable charger has a 5-metre cable length. It charges at 12km driving range per hour of charge at single phase charge of 2kw, 8Amp. It also has a helpful LED display to shows time, power and charging status.
If you have any additional inquiries, please feel free to contact our dedicated customer support team.
How do I charge an electric vehicle?
There are three types of charging stations available for electric cars: Level 1, Level 2, and Level 3. These stations can be used either at home or at a public charging station. The primary distinction between them is their charging speed, with Level 1 being the slowest and Level 3 being the fastest, in terms of providing a full charge.
What does Level 1 charging mean for my electric vehicle?
Your electric car comes with a Level 1 charging cable, which enables you to connect your vehicle to a regular power outlet. This will provide you with a charging rate of approximately 10-20 kilometres of range per hour.
What does Level 2 charging mean for my electric vehicle?
When using Level 2 chargers, you can expect to receive approximately 40 kilometres of range per hour charged, utilising your standard household electricity. While some vehicle manufacturers may provide the necessary cable with the car, others may offer it as an optional accessory, which may be included with home charging units.
What does Level 3 charging mean for my electric vehicle?
A Level 3 charger, also known as DC or Fast Chargers, can charge a car up to 80% of its capacity in less than an hour. However, these chargers are costly to buy and set up. Therefore, it’s recommended that you refer to PlugShare and view their helpful map to locate a public Level 3 charger near you instead.
How do I use a public EV charger?
The process of charging your EV at public chargers may vary depending on the type of charging station and payment methods. There are a number of different charging networks offering public charging, with larger networks being Chargefox and Evie.
1. To charge your EV, you need to connect the charging cable to the charging station (if it’s not already connected) and then connect the cable to your EV, typically accompanied by a locking sound.
2. If the charging station is free or doesn’t require additional payment, your EV will begin charging automatically, and you can check the charging status using indicator lights on the dashboard. However, if the charging station requires payment, various methods are available, such as mobile apps, credit cards, or dedicated RFID cards.
3. The app will indicate the charging status or notify you when your EV is fully charged. After charging, you must unplug the connector cable from your EV.
What EV can I get on a car subscription?
At Karmo, we offer access to the latest range of electric vehicle makes and models for car subscription. Depending on your location and budget, we will work with you to get you into your preferred EV from top brands like Tesla, Kia, BYD, or MG.
For more details on current EV inventory; for car subscription click here or for rideshare rental, click here. If you are enquiring for business, visit our business solutions pages to learn more.
What happens if I run out of battery on the road?
As a Karmo EV Subscriber, if you’re driving your electric vehicle and run out of charge when you’re away from home, you can take advantage of 24/7 Roadside Assistance across Australia. This subscription includes unlimited callouts for various issues such as flat batteries (charges), key lock-outs, flat tyre changes, breakdowns, towing, and other related problems.
What is an EV subscription?
Karmo electric vehicle subscriptions allow you to drive a new EV without committing to a long term contract or worrying about the everyday aspects of owning the car. You can enjoy the smooth, silent EV drive through Karmo’s bundled subscription fee, where the fee covers depreciation, registration, roadside assist, insurance, servicing and maintenance into one neat, weekly fee.